PROVEN PROCESS

step 1: ASSESMENT

  • Shop Assesment: Power, Water, Space (Location)

  • Business Assessment

  • Financial Assessment

  • Lunch

  • Networking/Enjoy Resort

  • Dinner & Party at Rocco's Tacos

step 2: PROPOSAL

  • Estimated Delivery Date

  • Complete Itemized Proposal

  • CEO Review

  • Funding Arrangement

step 3: CONTRACT

  • Finalized Financing

  • Collect Deposit

  • Serial Number Confirmed Post Funding

    Delivery Date Established

step 4: PREPARATION / FINAL Assessment

  • Welcome Package

  • Pre-Install Requirements Review

  • Identify Customer Contact

    • Warranty Guidelines

    • Delivery Date

    • Payment Term Review

  • Technical Specifications Review

    • Building Specs

    • Machine Specs

    • Computer Specs

  • Send Water Test

step 5: CUSTOM BUILT ORDER

  • Order Equipment

  • Order Parts

  • Order Accessories

  • Order Assembly

  • Build Equipment

  • Test

  • Quality Control

step 6: PRE-TRAINING/PRE-DELIVERY

  • Status Review:

    • Pre Install Requirements

    • Pre Delivery Requirements

  • Lead Operator Identify

  • Send Aptitude Test

  • Virtual Training

  • In Class Training if Necessary

  • Confirm Rigging Requirements

  • WCAM Installation

  • Green Key (Activated)

step 7: DELIVERY

  • Set Final Delivery Date(Min. 1 week in Advance)

  • Notice to Customer 30 Days Prior to Shipment

  • Shipping & Receiving Contact Established

  • Virtual Training

  • Send Rigging Videos & Instructions to 3rd Party or In House Party

  • Confirm Rigging Requirements

  • Send Rigging Written Instructions Delivery Date

  • Send Packing List

  • Send Load Pictures to Customer

step 8: INSTALLATION

  • Pre Install Completion Review

  • Set Installation Date

  • Verify Installation Checklist Review

  • Technician Introduction

  • Staff Assessment

  • Coordinate Trades:

    • Electrician

    • Plumber

    • Pneumatic

    • Welder (If Concrete Walls)

  • Technician Arrival Initial Instructions

  • Tooling & Supply Inspection-Day 1

  • Operational Review & Testing

  • Post Installation Customer Survey

step 9: ONSITE TRAINING

  • Confirm Operational Test

  • On Machine Training

  • WCAM Training

  • Tool Calibration

  • Real Piece Execution (No Customer Jobs)

  • Supervise Operation

  • On Machine Sign-Off

  • WCAM Sign-Off

  • Maintenance Sign-Off

  • Explain Service Protocol

step 10: SUPPORT

  • Assign Poseidon Service Account

  • Follow Up Call, 3rd Work Day After Installation

  • Review 10 Most Common Problems

  • Gratitude Package

  • Survey

FOR ANY QUESTIONS ON OUR PROCESS, YOU CAN EMAIL US AT INFO@POSEIDONMACHINERY.COM.

Poseidon delivers all over the United States. Here is a snippet of the current equipment installations.